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| Brand: Sony Ericsson
Category: Wireless
List Price: $399.99
Buy New: $0.01
You Save: $399.98 (100%)
Rating:  55 reviews
Sales Rank: 1926
Color: Black
Media: Wireless Phone
Shipping Weight (lbs): 0.9
Dimensions (in): 0 x 0 x 0
Bluetooth
Model: W580i
EAN: 7311270170304
ASIN: B000X1M9B4
Release Date: October 15, 2007
Shipping: Eligible for Super Saver Shipping
Promotion: Data not available Terms and Conditions
Availability: Usually ships in 24 hours
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| Customer Reviews:
 Run from the Walkman October 9, 2008
Bought this phone when it was BRAND NEW...Never will I do that again. It was bad news from the start. Within 12 hours of receiving the phone, it died. It was immediately replaced by Amazon. Since last September, mine has been replaced an additional THREE MORE TIMES. My husband's has also been replaced twice.
The problems that have plagued us with this phone include (but are not limited to) the phone freezing between on/off, number keys cracking, navigational keys completely falling off, phone speakers barely audible, lost signals, not connecting to the network, having to reboot the phone to get it to work, failed calls, and dropped calls.
RUN AWAY! DO NOT BUY!
FLIMSY October 4, 2008
Everything is cheap plastic with this phone. You could make a sturdier phone from a PEZ dispenser. I'm an agile fingered pianist with a sensitive touch, but nevertheless all of my keys have split in half. And, the menu keys have lost their sensitivity. Also, the sticker/emblem on back has popped off. All of this started just a few days after warranty (which is almost immediately).
 Good solid phone; lots of features September 26, 2008
I've owned this phone for nearly a year. My wife's started crashing on her, but AT&T replaced it under the warranty. Except for that, this phone has been great. It's quite easy to use, syncs to my Mac nicely, and has a nice screen. The battery life is fine for my uses (charge every 3-4 days, but I don't talk much). It will run java applications and whatnot. However, and this is sad, the best feature is that you can disable the stupid press-to-connect-to-the-internet button only by manually setting up about three different dummy internet profiles. If you don't do this, you'll accidentally start the web browser all the time because AT&T in their supreme greed force you to have a dedicated button for that (expensive) feature. So once you can disable it, it's a great little phone.
Tried six different phones -all bad! September 25, 2008
My wife and I both had 580i phones. AT&T customer service replaced both phones twice. That's six phones over a six month period. Audio was very difficult to hear. Unclear sound on two of the phones. Marginal sound quality on the others. Two phones would not take a recharge properly. Factory chargers would bring up " must use an Ericcson battery" when I was using the supplied AC charger. This happened on two of the phones. Battery could not be recharged. We are Mac people. The phones would not function with a Macintosh. The music function is is a PC only deal. All of our MP3 files were useless and could not be downloaded. We loved the size, the look, the slider, and the supposed functionality. It sometimes easily called accidentally from our pocket. The calling lock was not satisfactory. Finally all of the phones were stolen by an intruder. What a relief! AT&Ts customer service for this phone vascillated between terrible and great. Once they "forgot" to send us a replacement phone. Several support people hung-up on us - and never called back. They sent a phone to the wrong address. Others were wonderful- overnighting ASAP and treated us great! AT&T lacks oversight. Would only give us the same phones back. I am an executive with a company that includes Sony and AT&T as clients - otherwise I would leave my full name.
Never, never order a 580i. Beautiful but...
 Poor basic funtionality September 8, 2008
As others have pointed out this phone has a number of design flaws. I'm a user that expects a phone to be a phone 1st and once it has that functionality down cold then start adding the bells and whistles. (Sounds a lot like what we've been wanting out of computer manufacturers for years, doesn't it?)
1. The phone can easily become unlocked and make calls. My daughter's phone called me while she was sitting next to me in the car and her phone was in her pocket.
2. The interface is not customizable. You cannot remove the unwanted icons (advertisements) from the interface nor can you change the icons to text.
3. Speed Dial is poorly done. Having to push 2 buttons is not speed dial by most people's definition, at least not those of us who are used to 1 button Speed Dialing. Voice dial isn't any better, at least mine can't seem to understand what I'm saying so it's hard to set up and only has a 50-50 chance of working when I want to dial with it. This is probably because it uses voice tags rather than true speech recognition, but I don't know. Plus, the voice recognition requires that you wait for a tone that is so soft that it can only be heard in the quietest of conditions- certainly not in the car where you might want to use voice dialing.
4. The menus are overly complex and convoluted. Even the "expert" at the phone store kept getting lost and basically stumbled on most of what she was looking for or trying to show us.
5. There is no direct access button to the camera. All my other phones have had a button on the side that allows quick access to the camera or I could change the functionality of a button to perform that function, because isn't that what you really want with a phone camera. I mean, it's not high quality so shouldn't it at least be easily and quickly available?
6. The only shortcuts that can be changed on the phone itself are the 4 direction buttons. Nothing else on the phone can be customized, so I have a number of buttons I don't need and would like to use for something else or just disable them entirely.
7. As a another reviewer points out, it is really easy to press the wrong button or one when you don't want to. I keep hitting the down arrow when I slide the phone open.
8. The keypad is small and I find the only way I can dial is with my fingernail. I don't have very large hands at all so this could definitely be problematic for those who do.
9. I also haven't found a way to lock the phone except to open and then close it. And then, once again, I hit the down arrow (see #7) so if I'm not careful I stick the phone in my pocket and it's not locked.
10. A small thing, but annoying: it's incredibly hard to remove the battery cover. As the lady customer who removed it in the store (for the salesperson!) said, "You've got to have fingernails to get this thing off." And even with her fingernails and experience doing it, it was difficult.
The pluses to this phone are that it is attractive, sturdily built, and it sounds good when making calls or listening to music. Also computer access and loading music are both very easy.
For those that have commented that this is a very basic or cheap version of the iPhone, I've gotta say that this ain't no iPhone.
Other than what I've listed, this phone is fine as far as I know. Of course, I haven't had it all that long or used it as a browser.
I realize that some of the things I've listed may not bother some people, but I thought I'd mention them.
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